Detailed and simple guide to check-in procedures at Noi Bai airport

Noi Bai International Airport (HAN) is located in Phu Minh commune, Soc Son district, Hanoi City. Noi Bai Airport is approximately 30 km from the city center (about 40 minutes travel time).

This airport serves as a stopover for many major airlines with numerous routes from Europe and South Asia to Southeast Asia, Northeast Asia, etc. Therefore, it holds a highly strategic economic, political, and geographic position.

Noi Bai Airport has 2 runways for takeoff and landing: 11L/29R (1A) - 2,300m long, 45m wide, and 11R/29L (1B) - 3,800m long, 45m wide. The airport has two terminals: T1 (Domestic Terminal) and T2 (International Terminal), with a combined capacity of 25 million passengers per year.

• T1 Terminal: Domestic terminal with 4 floors equipped with full services and amenities. Specifically, floor 1 is the passenger reception and baggage claim area, floor 2 is the check-in and baggage drop area, floor 3 houses airport offices, and floor 4 includes facilities such as restaurants and souvenir shops.
• T2 Terminal: International terminal built with advanced systems and equipment across 4 floors. Floor 1 is the passenger reception area, floor 2 handles immigration procedures, floor 3 is the departure hall, and floor 4 accommodates the business class lounge and non-airline services.

Upon arriving at the airport, passengers should follow the electronic flight information display boards in the passenger terminal to proceed to the check-in counters. Below are the locations of Bamboo Airways check-in counters at Noi Bai International Airport:

• For Domestic Flights: Located in Hall A of T1 Terminal, counters A15 - A29 are for check-in, and counters A30 - A32 are for baggage drop for passengers who have checked in online (or completed check-in at the self-service kiosk).
• For International Flights: Located in Hall B, counters D1 - D4.