Fare rules
Economy
| Economy Plus | Economy Flex | Economy Classic | Economy Lite | |
| RBD | Y/W/B | H/K/L/M | N/Q/T/O/R | U/V | 
| Child  | 75% of adult base fare | |||
| Infant | 10% of adult base fare | |||
| Elder | 85% of adult base fare | |||
| Rebook/Reroute | Free | Free (*) | 450,000 | Unpermitted | 
| Rebook/ Reroute | Free | 450,000 | 450,000 | Unpermitted | 
| Refund | Free | Free (*) | 450,000 | Unpermitted | 
| Refund | 450,000 | 450,000 | 450,000 | Unpermitted | 
| No-show | Free | 450,000 | Unpermitted | Unpermitted | 
| Goshow | Chargeable | Chargeable (*) | Chargeable | Unpermitted | 
| Name correction (*) | Free | Free | Free | Free | 
| Carry-on baggage | 07kg (01 piece - max 07kg and 01 persional item) | 
 07kg (01 piece - max 07kg and 01 persional item) | 
 07kg (01 piece - max 07kg and 01 persional item) | 
 07kg (01 piece - max 07kg and 01 persional item) | 
| Checked baggage | 01 piece - 23kg | 01 piece - 23kg | 01 piece - 23kg | 01 piece - 23kg | 
| Seat selection | Free | Free | Unpermitted | Unpermitted | 
| Priority check-in | Free | (*) | Unpermitted | Unpermitted | 
| Business lounge | Unpermitted | Unpermitted | Unpermitted | Unpermitted | 
| Meal | Free | Free | Free | Free | 
(Currency: VND)
Notes: Ticket refund fees, change fees (for flights/itineraries), and name order correction fees are charged per ticket (per passenger/per change)
| 
 | Economy Flex | 
| Rebook/Reroute (at least 30 days before the departure date) | 450,000 | 
| Refund (at least 03h before the departure date) | 450,000 | 
| Goshow | Free | 
| Priority check-in | Free | 
Business
 Busines Elite Business Prime RBD J C/I Child  (from 2 years to under 12 years of age) 75% of adult base fare Infant  (under 2 years of age) 10% of adult base fare Elder  (from 60 years of age) 85% of adult base fare Rebook/Reroute (at least 30 days before the departure date) Free (*) Free Rebook/ Reroute (within 30 days before and after the departure date) Free (*) 450,000 Refund  (at least 03h before the departure date) Free (*) Free Refund (within 30 days before and after the departure date) 450,000 450,000 No-show Free (*) 450,000 Goshow Free Chargeable Name correction (*) Free Free Carry-on baggage 14kg (02 pieces - max 7kg each and 1 personal item) 14kg (02 pieces - max 7kg each and 1 personal item) Checked baggage 02 pieces – 23kg each 02 pieces – 23kg each Seat selection Free Free Priority check-in Free Free Business lounge Free Free Meal Free Free 
 (Currency: VND) Notes: Ticket refund fees, change fees (for flights/itineraries), and name order correction fees are charged per ticket (per passenger/per change)  
    
        
             
        
             
             
            
             
        
             
        
             
            
             
            
             
        
             
        
             
            
             
        
             
        
             
            
             
        
             
        
             
            
             
        
             
        
             
            
             
            
             
        
             
        
             
            
             
            
             
        
             
        
             
            
             
            
             
        
             
        
             
            
             
            
             
        
             
        
             
            
             
            
             
        
             
        
             
            
             
            
             
        
             
        
             
            
             
            
             
        
             
        
             
            
             
            
             
        
             
        
             
            
             
            
             
        
             
        
             
            
             
            
             
        
             
        
             
            
             
            
             
        
             
        
             
            
             
            
             
        
             
    
             
            
             
            
             
        
| 
 | Busines Elite | 
| Rebook/Reroute (at least 30 days before the departure date) | 450,000 | 
| Rebook/ Reroute (within 30 days before and after the departure date) | 450,000 | 
| Refund (at least 03h before the departure date) | 450,000 | 
Other support?
Support Center in Vietnam
 Working Hours: Working Hours:- 24/7 
 Call center:1900 1599 Call center:1900 1599
 Support mailbox:19001599@sunphuquocairways.com Support mailbox:19001599@sunphuquocairways.com
 Company headquarters:No. 69B Thuy Khue, Tay Ho Ward, Hanoi City Company headquarters:No. 69B Thuy Khue, Tay Ho Ward, Hanoi City
 

Support Center
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