Fare rules

Economy

Economy

Plus

Economy

Flex

Economy

Classic

Economy

Lite

RBD

Y/W/B

H/K/L/M

N/Q/T/O/R

U/V

Child
(from 2 years to under 12 years of age)

75% of adult base fare

Infant
(under 2 years of age)

10% of adult base fare

Elder
(from 60 years of age)

85% of adult base fare

Rebook/Reroute
(at least 30 days before the departure date)

Free

Free (*)

450,000

Unpermitted

Rebook/ Reroute
(within 30 days before and after the departure date)

Free

450,000

450,000

Unpermitted

Refund
(at least 03h before the departure date)

Free

Free (*)

450,000

Unpermitted

Refund
(within 30 days before and after the departure date)

450,000

450,000

450,000

Unpermitted

No-show

Free

450,000

Unpermitted

Unpermitted

Goshow

Chargeable

Chargeable (*)

Chargeable

Unpermitted

Name correction (*)

Free

Free

Free

Free

Carry-on baggage

07kg

(01 piece - max 07kg and 01 persional item)

07kg

(01 piece - max 07kg and 01 persional item)

07kg

(01 piece - max 07kg and 01 persional item)

07kg

(01 piece - max 07kg and 01 persional item)

Checked baggage

01 piece - 23kg

01 piece - 23kg

01 piece - 23kg

01 piece - 23kg

Seat selection

Free

Free

Unpermitted

Unpermitted

Priority check-in

Free

(*)

Unpermitted

Unpermitted

Business lounge

Unpermitted

Unpermitted

Unpermitted

Unpermitted

Meal

Free

Free

Free

Free

(Currency: VND)

Notes: Ticket refund fees, change fees (for flights/itineraries), and name order correction fees are charged per ticket (per passenger/per change)

 


 

Economy Flex

Rebook/Reroute

(at least 30 days before the departure date)

450,000

Refund

(at least 03h before the departure date)

450,000

Goshow

Free

Priority check-in

Free


Business

Busines Elite

Business Prime

RBD

J

C/I

Child

(from 2 years to under 12 years of age)

75% of adult base fare

Infant

(under 2 years of age)

10% of adult base fare

Elder

(from 60 years of age)

85% of adult base fare

Rebook/Reroute

(at least 30 days before the departure date)

Free (*)

Free

Rebook/ Reroute

(within 30 days before and after the departure date)

Free (*)

450,000

Refund

(at least 03h before the departure date)

Free (*)

Free

Refund

(within 30 days before and after the departure date)

450,000

450,000

No-show

Free (*)

450,000

Goshow

Free

Chargeable

Name correction (*)

Free

Free

Carry-on baggage

14kg

(02 pieces - max 7kg each and 1 personal item)

14kg

(02 pieces - max 7kg each and 1 personal item)

Checked baggage

02 pieces – 23kg each

02 pieces – 23kg each

Seat selection

Free

Free

Priority check-in

Free

Free

Business lounge

Free

Free

Meal

Free

Free

(Currency: VND)

NotesTicket refund fees, change fees (for flights/itineraries), and name order correction fees are charged per ticket (per passenger/per change)

 


 

Busines Elite

Rebook/Reroute

(at least 30 days before the departure date)

450,000

Rebook/ Reroute

(within 30 days before and after the departure date)

450,000

Refund

(at least 03h before the departure date)

450,000


Other support?

Support Center in Vietnam
  • <p><strong>24/7</strong></p>
    Working Hours

    24/7

  • <strong>1900 1599</strong>
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    Call center:
    1900 1599
     
  • <strong>19001599@sunphuquocairways.com</strong>
    Support mailbox:
    19001599@sunphuquocairways.com
  • <strong>No. 69B Thuy Khue, Tay Ho Ward, Hanoi City</strong><br />
    Company headquarters:
    No. 69B Thuy Khue, Tay Ho Ward, Hanoi City
Support Center
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