Excess baggage

Any baggage exceeding the free baggage allowance shown on the passenger ticket is considered excess baggage. Excess baggage fees are calculated based on the remaining weight of the baggage after deducting the free baggage allowance. This baggage is also referred to as chargeable baggage.

Passengers with excess baggage must present it at the check-in counter NO later than 50 minutes before departure.

Any baggage exceeding the standard free baggage allowance indicated on the passenger’s ticket is considered excess baggage. Excess baggage fees are calculated based on the weight of the baggage exceeding the free allowance. This baggage is also referred to as chargeable baggage.

Passengers can upgrade the weight of their checked baggage through various flexible packages. Please refer to the fee table below.

I. Pre-purchased baggage

Purchase time

At least 3 hours before flight

Baggage type

  • Small bag: 10 kg
  • Standard bag: 23 kg

Dimensions

Total 3 dimensions must not exceed 158 cm

Price (including VAT)

  • Small bag 10 kg: 150,000 VND
  • Standard bag 23 kg: 300,000 VND

II. Airport baggage fees

Purchase time

From 3 hours before departure until prior to flight closure

Baggage type

  • Standard bag (≤ 23 kg, ≤ 158 cm)
  • Oversized bag (158 – 203 cm)
  • Overweight bag (23 – 32 kg)

Max dimensions/weight

  • Standard bag: ≤ 158 cm
  • Oversized bag: 158 – 203 cm
  • Overweight bag: 23 – 32 kg

Price (including VAT)

  • Standard bag: 600,000 VND
  • Oversized bag: 800,000 VND
  • Overweight bag: 800,000 VND

Purchase limit

No limit, depending on the actual number of baggage pieces

Passengers with excess baggage must present it at the check-in counter NO later than:

1) 60 minutes before international flights

2) 50 minutes before domestic flights

Other support?

Support Center in Vietnam
  • <p><strong>24/7</strong></p>
    Working Hours

    24/7

  • <strong>1900 1599</strong>
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    Call center:
    1900 1599
     
  • <strong>19001599@sunphuquocairways.com</strong>
    Support mailbox:
    19001599@sunphuquocairways.com
  • <strong>No. 69B Thuy Khue, Tay Ho Ward, Hanoi City</strong><br />
    Company headquarters:
    No. 69B Thuy Khue, Tay Ho Ward, Hanoi City
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