Baggage

Each airline has its own baggage policy. Passengers should carefully check this information before flying to ensure compliance with the rules and avoid additional fees.
Carry-on baggage
Carry-on baggage

Baggage information allowed in the passenger cabin, including quantity, size, etc.

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Baggage allowance
Baggage allowance

Checked baggage allowance is free of charge depending on the fare class purchased.

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Excess Baggage
Excess Baggage

Chủ động mua thêm hành lý ký gửi để tiết kiệm chi phí, chủ động hành trình.

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Special baggage
Special baggage

Information about special types of baggage and the specific regulations of the airline.

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Conditional carriage of baggage
Conditional carriage of baggage

Some types of baggage need to be packaged and have specific requirements to be transported.

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Delayed, damaged or lost Baggage
Delayed, damaged or lost Baggage

How to handle damaged and lost baggage, and the detailed regulations.

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Restricted baggage
Restricted baggage

Some types of baggage are restricted from transportation due to their specific characteristics.

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Contact lost and found offices
Contact lost and found offices

Detailed information on who passengers should contact when they lose baggage.

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Other support?

Support Center in Vietnam
  • <p><strong>24/7</strong></p>
    Working Hours

    24/7

  • <strong>1900 1599</strong>
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    Call center:
    1900 1599
     
  • <strong>19001599@sunphuquocairways.com</strong>
    Support mailbox:
    19001599@sunphuquocairways.com
  • <strong>No. 69B Thuy Khue, Tay Ho Ward, Hanoi City</strong><br />
    Company headquarters:
    No. 69B Thuy Khue, Tay Ho Ward, Hanoi City
Support Center
Support Center

Do not hesitate to contact us if you have any questions that need to be resolved.

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Refer to the FAQ section to quickly find answers to problems.

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