Payment instructions

With the message: Sun PhuQuoc Airway's development path always focuses on customer experience, we always want to bring passengers not only a flight, but also the feeling of a journey to experience services with the criteria: Hospitality, Attentiveness, Dedication and Responsibility. To ensure the benefits of passengers, we provide information on the Passenger Service Policy in unusual cases when taking flights with Sun PhuQuoc Airway as follows:

You can choose from the following online payment methods:

  • Domestic/ATM cards
  • International cards: Visa, MasterCard, JCB, Amex
  • VietQR
  • VNPAY-QR

When selecting the following payment option, the system will display the booking confirmation screen, including the Booking Reference (PNR) and the time by which you must complete the payment (local time). A booking confirmation email will be sent immediately to the email address you registered (the payment deadline displayed in the email is in GMT). Your booking will be automatically canceled if payment is not completed by the specified deadline.

You may complete the payment for a deferred booking through the following channels: 

  • Select "My Bookings" on the Sun PhuQuoc Airways Website / Mobile App, enter your Booking Reference and Passenger Last Name to view booking details and make payment via available online payment methods (international cards, domestic cards, QR code, VNPay wallet, etc.)

  • Banking apps, Internet Banking
  • ATM machines of Vietcombank, BIDV 
  • Bank counters of Vietcombank, SCB, Techcombank
  • ViettelPay e-wallet application
  • Convenience stores via Payoo (WinMart, Circle K, The Gioi Di Dong, etc.) 

Other support?

Support Center in Vietnam
  • <p><strong>24/7</strong></p>
    Working Hours: 

    24/7

  • <strong>1900 1599</strong> <div id="gtx-trans" style="position: absolute; left: 159px; top: 19px;"> <div class="gtx-trans-icon">&nbsp;</div> </div>
    Call center:
    1900 1599
     
  • <strong>19001599@sunphuquocairways.com</strong>
    Support mailbox:
    19001599@sunphuquocairways.com
  • <strong>No. 69B Thuy Khue, Tay Ho Ward, Hanoi City</strong><br />
    Company headquarters:
    No. 69B Thuy Khue, Tay Ho Ward, Hanoi City
Support Center
Support Center

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