Special Services

Sun PhuQuoc Airways provides the following services for passengers with limited mobility:

1. Services for hearing-impaired passengers: Assistance for passengers who are partially or completely deaf, have difficulty communicating, or accessing information.

2. Services for visually impaired passengers: Assistance for passengers with partial or total vision loss who require special support.

3. Services for passengers using wheelchairs: Support for passengers with mobility difficulties.

Passengers can access these services in the following ways:

Method 1: During the ticket purchase process on the Sun PhuQuoc Airways website.

Method 2: After issuing the ticket, passengers can visit the Sun PhuQuoc Airways website, go to “Manage Booking” - “Add-on Services” - “Special Services”.

Method 3: Contact a ticket office or the Customer Care Center at 19001599 at least 24 hours before departure.

To ensure safety, Sun PhuQuoc Airways limits the number of hearing-impaired passengers who can be confirmed for services on each flight.

If passengers bring guide/support dogs on board, please notify in advance and book the Animal Transport Support Service.

Other support?

Support Center in Vietnam
  • <p><strong>24/7</strong></p>
    Working Hours

    24/7

  • <strong>1900 1599</strong>
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    Call center:
    1900 1599
     
  • <strong>19001599@sunphuquocairways.com</strong>
    Support mailbox:
    19001599@sunphuquocairways.com
  • <strong>No. 69B Thuy Khue, Tay Ho Ward, Hanoi City</strong><br />
    Company headquarters:
    No. 69B Thuy Khue, Tay Ho Ward, Hanoi City
Support Center
Support Center

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