Sun PhuQuoc Airways - Rise Together

Unaccompanied Minor (UM) refers to a passenger aged 4 up to under 12 years (not yet reached their 12th birthday) as of the departure date of each unaccompanied flight segment or traveling alone in the passenger's service class. The passenger is not accompanied by a parent/guardian/adult (aged 18 years or older as of the departure date of the flight segment) on the same flight with the same flight number and service class.

Youth Traveling Alone (YPTA) refers to a passenger aged 12 up to under 18 years (not yet reached their 18th birthday) as of the departure date of each unaccompanied flight segment or traveling alone in the passenger's service class. The passenger is not accompanied by a parent/guardian/adult (aged 18 years or older as of the departure date of the flight segment) on the same flight with the same flight number and service class.

1. General Conditions

a. Passengers shall only be accepted for carriage after the parent/legal guardian of the passenger signs a Letter of Indemnity and Responsibility Agreement in favor of Sun PhuQuoc Airways.

b. Unaccompanied Minors (UM) shall only be accepted for carriage if a parent/legal guardian is available to receive the child at the destination or transfer point.

c. The service is only accepted when booked via Ticket Offices or the Call Center.

d. The Unaccompanied Minor Escort Service is only accepted when booked via Ticket Offices or by email.

e. In cases where the UM/YPTA service has not been pre-booked and the request arises at the airport, Sun PhuQuoc Airways representatives shall review the acceptance conditions and, subject to actual circumstances, decide whether to accept or refuse carriage.

f. UM passengers are accepted for carriage in Economy Class only.

g. Sun PhuQuoc Airways reserves the right to refuse carriage and shall not bear any costs if the UM/YPTA passenger information differs from the actual information at the time of airport check-in, resulting in unsuitability for carriage or failure to meet the applicable acceptance policies and conditions.

2. UM from 04 to under 06 years of age

a. Booking of the Unaccompanied Minor Escort Service is mandatory.

b. The service must be booked at least 03 days prior to the scheduled departure date.

3. UM from 06 to under 12 years of age

a. Booking of the Unaccompanied Minor Escort Service is not mandatory.

b. There is no limit on the number of UM accepted per flight.

c. The service must be booked at least 24 hours prior to the scheduled departure time.

4. YPTA from 12 to 18 years of age

a. Booking of the Unaccompanied Minor Escort Service is not mandatory.

b. Passengers are accepted for carriage in all classes of service.

c. The service must be booked at least 24 hours prior to the scheduled departure time.

1. Three copies of the Responsibility Agreement (kept at the Ticket Office where the service is booked, by the SPA representative at the airport, and in the UM transport file).

2. Five copies of the Unaccompanied Minor Transport Form – hereinafter referred to as "UM Transport Form": 3 copies for the UM transport company at the three airports (departure, transfer, arrival) for record keeping; 2 copies for the flight attendants on the two flights.

3. UM travel documents:

• Birth certificate and/or passport
• VISA (if applicable)

4. Health certificate (if the passenger falls under the category requiring health clearance before the flight).

5. UM travel documents and other documents as required by the responsible authorities at the relevant airports.

• Passengers booking UM/YPTA service and the accompanying attendant service must pay the service fee.
• UM passengers and the person dropping off the child at the departure airport must arrive at least 1 hour before the scheduled departure time of the flight.
• The person dropping off the child at the departure airport must complete all pre-flight procedures and may only leave the airport after the aircraft has taken off.
• The person picking up the child at the arrival airport must be present at least 30 minutes before the scheduled arrival time of the flight.
• The person dropping off or picking up the child must present all documents proving identity and provide information exactly as registered in the UM Transport Form.