2026/10/20

Adjustments to Sun Signature Membership Tier Qualification Criteria and Benefits

Sun PhuQuoc Airways would like to inform Sun Signature Loyalty Program members of the upcoming changes to the qualification criteria for the Infinity tier, as well as certain aviation-related membership policies and privileges, effective 1 November 2026.

1. UPDATE TO THE INFINITY TIER QUALIFICATION CRITERIA

QUALIFICATION CRITERIA CURRENT REQUIREMENT NEW REQUIREMENT
Sun Signature Tier Points (*) 8,000 points 12,000 points
 

(*) For detailed tier qualification criteria across the various sectors, please refer to Part III: Membership Enrollment, Tier Qualification and Downgrade Regulations, Section “2.4 Membership Tier Qualification and Retention Criteria” HERE!

The qualification criteria for all other tiers remain unchanged under the current regulations.

2. ADJUSTMENTS TO CERTAIN MEMBERSHIP POLICIES AND PRIVILEGES IN THE AIRLINES

a. Additional rules on points accrual for Ancillary Services

Policy before 01/11/2026 Policy effective from 01/11/2026
Points can be earned on the following ancillary services:

- Purchase of baggage;

- Purchase of seats.

ADDITIONAL eligible service for points accrual:

- Purchase of Business Lounge access.

NOT eligible for points accrual:

- Services purchased at the airport;

- Services redeemed using Award Points;

- Complimentary upgrades;

- Other sales promotions or promotional programs.

 

b. Reward Points accrual coefficient table

Fare Family Domestic International
Previous coefficient New coefficient Previous coefficient New coefficient
Economy Lite 0.5 0.6 0.3 0.3
Economy Classic 1.1 1 0.5 0.5
Economy Flex 1.5 1.2 1.1 1
Economy Plus 1.6 1.3 1.25 1.1
Premium Economy Plus 1.8 1.4 1.5 1.2
Premium Economy Flex 1.8 1.4 1.5 1.2
Business Prime 1.9 1.8 1.6 1.6
Business Elite 1.9 1.8 1.7 1.6
 

c. Cash & Sun Points redemption eligibility

Item Policy before 01/11/2026 Policy effective from 01/11/2026
Payment for air tickets using Cash & Sun Points
The account holder must be travelling and included in the PNR The account holder is not required to be included in the PNR
Up to 4 passengers Up to 9 passengers
 

For full details of these adjustments, Members are invited to refer to the Sun Signature Program Terms & Conditions.

Members can easily check their current tier, tier points and privileges through their Sun Signature account on the website SunSignature.vn or the Sun PhuQuoc Airways mobile application.

Sun PhuQuoc Airways sincerely thanks all Members for your trust and continued support!

Customer Service Center

  • <strong>1900 1599</strong>
<div id="gtx-trans" style="position: absolute; left: 159px; top: 19px;">
<div class="gtx-trans-icon">&nbsp;</div>
</div>
    Sun PhuQuoc Airways call center: 1900 1599
     
  • <strong><span>1900 1969</span></strong>
    Sun Signature call center:
    1900 1969
  • <strong>19001599@sunphuquocairways.com</strong>
    Email:
    19001599@sunphuquocairways.com
  • <p><strong>24/7</strong></p>
    Working Time:

    24/7

  • <strong>No. 69B Thuy Khue, Tay Ho Ward, Hanoi City</strong><br />
    Headquarter:
    No. 69B Thuy Khue, Tay Ho Ward, Hanoi City
Contact Us

Contact Us

Do not hesitate to contact us if you have any questions that need to be resolved.

Contact now

Refer to the FAQ section to quickly find answers to problems.

Read FAQ

Was this information helpful to you?

Help us serve you better.