Conditional carriage of baggage
In certain cases, Sun PhuQuoc Airways allows passengers to carry items when meeting specific regulations. Passengers are kindly advised to refer to the information below to make the best preparations for their upcoming journey.
1. Batteries ≤100 Wh or ≤2 g (Lithium Metal) – used for small electronic devices (phones, laptops, watches, cameras...)
Batteries installed in devices:
- Carry-on baggage (C/O): Allowed, up to 15 devices per passenger.
- Checked baggage (C/B): Allowed, up to 15 devices per passenger.
- Conditions: Devices must be completely powered off and protected from damage or accidental activation.
Spare batteries:
- C/O: Allowed, up to 10 batteries per passenger.
- C/B: Not allowed.
- Conditions: Batteries must be protected from damage and short-circuit.
Power banks:
- C/O: Allowed, up to 10 power banks per passenger.
- C/B: Not allowed.
- Conditions: Must be protected from damage and short-circuit.
2. Batteries >100 Wh and ≤160 Wh or >2 g and ≤8 g – used for electronic devices and personal medical equipment
Batteries installed in devices:
- C/O: Allowed, up to 2 devices per passenger.
- C/B: Not allowed.
- Conditions: No additional special requirements.
Spare batteries:
- C/O: Allowed, up to 2 batteries per passenger.
- C/B: Not allowed.
- Conditions: Batteries may only power the corresponding device.
3. Batteries >160 Wh or >8 g – used for large devices such as mobility scooters, electric bicycles
-
Batteries installed in devices: Not permitted in C/O or C/B.
-
Spare batteries: Not permitted in C/O or C/B.
Note:
- Power banks are only allowed in carry-on baggage.
- Do not place power banks inside carry-on bags or overhead compartments.
- Place power banks where they can be easily monitored. If any unusual signs appear (smoke, heat increase, etc.), passengers must notify cabin crew immediately.
- Do not use power banks during the entire flight.
1. Portable electronic devices (PEDs) with installed batteries and spare batteries include: medical electronic devices such as portable oxygen concentrators, personal electronic devices such as watches, laptops, cameras, mobile phones, camcorders, etc.
2. Hand-held electronic devices are allowed in carry-on baggage (CAB) and/or checked baggage (CB) under the following conditions:
a. Devices with installed batteries
- Electronic devices with installed lithium metal/lithium alloy batteries containing less than 2g of lithium, or lithium-ion batteries with a capacity not exceeding 100Wh. Each passenger may carry a maximum of 15 medical electronic devices of this type (including both carry-on and checked baggage).
- Medical electronic devices may be carried in carry-on or checked baggage if they use lithium metal/alloy batteries containing 2g to 8g of lithium, or lithium-ion batteries with a capacity over 100Wh but not exceeding 160Wh.
- Electronic devices containing wet batteries – non-spillable, not containing free liquid, not absorbent – may be carried in carry-on or checked baggage provided: the battery voltage is below 12V, capacity is under 100Wh, and other specific conditions regarding temperature, pressure resistance, etc., are met.
- Electronic devices with fuel cells may only be carried in carry-on baggage and must not be charged during the flight.
b. Spare batteries
- Spare/replaceable rechargeable batteries are only permitted in carry-on baggage.
- Spare batteries include dry batteries, nickel-metal hydride (NiMH) batteries, lithium metal/lithium alloy batteries containing less than 2g of lithium, and lithium-ion batteries with a capacity not exceeding 100Wh. Each passenger may carry up to 10 spare batteries of this type.
- Spare batteries are lithium metal/lithium alloy batteries containing 2g to 8g of lithium or lithium-ion batteries with a capacity over 100Wh but not exceeding 160Wh. Each passenger may carry up to 2 spare batteries of this type.
- Wet spare batteries – non-spillable – must have a voltage below 12V, a capacity under 100Wh, and comply with other specific requirements regarding temperature, pressure resistance, etc. Each passenger may carry up to 2 spare batteries of this type.
- Spare fuel cell batteries that may contain flammable liquids, corrosive substances, flammable liquefied gases, substances reacting with water, or hydrogen in metal hydrides must be carried in carry-on baggage only and must not be charged during the flight. Each passenger may carry up to 2 spare batteries of this type.
Passengers transporting dry ice must contact Sun PhuQuoc Airways for approval and packaging instructions.
- Each passenger is allowed to carry a maximum of 2.5kg (5lb) of solid carbon dioxide (dry ice) in carry-on and checked baggage.
- Dry ice may only be transported for the purpose of preserving perishable items, is not classified as dangerous goods, and must be properly packaged to allow the release of carbon dioxide (CO2).
- When transporting dry ice in checked baggage, the package must be labeled "DRY ICE".
1. General regulations on the transport of liquids, viscous substances, and aerosols (liquids) in carry-on and checked baggage
Items that do not contain radioactive substances, used for medical purposes or personal care/cosmetics (including aerosol containers) such as hair spray, perfume, sunscreen spray, alcohol-based pharmaceuticals, alcohol-based sanitizing wipes, non-flammable compressed gas aerosols for sports or household use, may be carried in carry-on and checked baggage under the following conditions:
- Each bottle/container/can must not exceed 0.5 kg or 0.5 liters.
- The total quantity of these items (including checked and carry-on baggage) must not exceed 2 kg or 2 liters per passenger.
- Non-toxic, non-flammable sports or household aerosols: only allowed in checked baggage, not in carry-on baggage.
- All bottles/containers must be sealed to prevent leakage.
- Spray valves must be properly capped or protected to prevent accidental activation.
- Must comply with checked baggage weight and size regulations for free baggage allowance.
2. Packaging regulations for liquids in checked baggage
a. For liquids contained in bottles/containers
- These bottles/containers must be wrapped in plastic or placed in plastic bags to prevent breakage and leakage into the aircraft cargo hold. Liquids must be securely packaged to prevent spilling during transport.
- Sun PhuQuoc Airways will refuse to transport luggage containing liquids that are not properly packaged, which may leak and affect other baggage.
b. For alcoholic beverages
Acceptance limits:
- Up to 24% alcohol by volume: no restriction.
- Over 24% up to 70% alcohol by volume: must be in the original manufacturer’s sealed container with label, container volume not exceeding 1 liter, maximum 5 liters per passenger.
- Above 70% alcohol by volume: not allowed in carry-on, checked baggage, or on person.
Packing instructions
- Alcoholic beverages are accepted only in the original container from the manufacturer and must remain sealed to verify alcohol content.
- Maximum container volume: 1 liter.
- Wrap each bottle in newspaper or plastic bag.
- Provide a divider between bottles.
- Place bottles in waterproof foam or plastic boxes or containers, then cover, seal carefully with tape to prevent leaks or spills during transport. Each waterproof box/container must be wrapped in plastic with a minimum thickness of 1 mm.
- For all types of liquids in bottles/containers: bottles/containers must be wrapped in plastic or placed in plastic bags to prevent breakage and leakage into the aircraft hold.
Regulations for transporting perishable goods, seafood, frozen items, and other easily spoiled cargo are as follows:
- Only accepted as checked baggage.
- If accepted for transport, the passenger assumes all risks during transportation and must confirm that no dangerous goods are included. The passenger is fully responsible in case of leakage or any impact on the aircraft cargo hold.
- Perishable or easily spoiled items must be packed in plastic bags, which can be layered to prevent tearing or puncturing. Then, they must be placed in sealed outer packaging (boxes or styrofoam containers) with tape to ensure no odor, leakage, or contamination occurs that could affect other baggage or cargo in the aircraft.
1. Fish sauce/fermented fish products and strong-smelling liquids
Only accepted for transportation in checked baggage under the following conditions:
- Fish sauce/fermented fish products and strong-smelling liquids must be stored in sealed glass bottles or airtight containers.
- Passengers must declare that they are not transporting dangerous goods and accept full responsibility in case the liquid leaks into the cargo hold.
Packaging requirements:
- Bottles/containers must be tightly sealed and each bottle must be individually wrapped with multiple layers of tape.
- The liquid in each bottle must not exceed 95% of the bottle’s total capacity.
- These bottles must be placed in a foam box, plastic box, or waterproof container, then sealed securely with tape to prevent leakage during handling and transportation. Each foam box/plastic box/waterproof container must be wrapped in a plastic bag with a minimum thickness of 1 mm.
- For all types of liquids stored in bottles or jars: the bottles/jars must be wrapped in plastic or placed inside plastic bags to prevent breakage and leakage into the cargo hold.
2. Durian, jackfruit, and products made from durian or jackfruit
Only accepted for transportation in checked baggage.
Packaging requirements: Durian and jackfruit must be tightly wrapped in multiple layers of plastic before being packed in checked baggage or placed in an inspected container to prevent odor from spreading to other baggage.
Accepted for transportation in both carry-on baggage and checked baggage.
Transportation Conditions
- Cremated remains must be placed in an urn and wrapped with materials that ensure safety and airtight sealing.
- The urn must be properly packed and airtight.
Required Documents
- Death certificate, extract of death registration, or handover minutes of the deceased from next of kin.
- Proof of kinship or a written commitment confirming the relationship with the deceased.
- Invoice, certificate, or cremation handover documents.
- Transportation request form.
- Transportation commitment form.
Only accepted for transportation as checked baggage.
Transportation Conditions:
- Only accepted on domestic routes.
- The remains must be packed tightly according to quarantine authority instructions and placed inside a solid container to prevent tearing, breaking, or odor leakage during transport.
Required Documents
- Death certificate, extract of death registration, or handover minutes of the deceased from next of kin.
- Proof of kinship or a written commitment confirming the relationship with the deceased.
- Invoice, certificate, or cremation handover documents.
- Transportation request form.
- Transportation commitment form.
Other support?
Support Center in Vietnam
Call center: 1900 1599
Support mailbox:19001599@sunphuquocairways.com
Working Hours:24/7
Headquarters:No. 69B Thuy Khue, Tay Ho Ward, Hanoi City
Support Center
Do not hesitate to contact us if you have any questions that need to be resolved.
Contact nowRefer to the FAQ section to quickly find answers to problems.
Contact now