Vietnam
Domestic
a) For passengers of foreign nationality
- Passport (bearing the most recent entry verification stamp) or an international travel document (bearing the most recent entry verification stamp) together with documents related to residence in Vietnam (visa, visa exemption certificate, permanent residence card, temporary residence card, APEC Business Travel Card), except in cases eligible for visa exemption;
- Diplomatic Identity Card issued by the Ministry of Foreign Affairs to members of diplomatic missions, consular offices, or representative offices of international organizations;
- Airport or aerodrome security control card with long-term validity;
- Identification card issued by Vietnamese airlines;
- Level 2 electronic identification account of the passenger.
In the event of a lost passport, the passenger must present a diplomatic note issued by the diplomatic or consular authority of the passenger’s nationality, or an official letter issued by the Department of Foreign Affairs (with certification from the local police authority where the passport was lost), confirming the passenger’s identity and the loss of passport, with photograph affixed and stamped across the photo. Such diplomatic note or official letter shall be valid for 30 days from the date of certification.
b) For passengers of Vietnamese nationality
- Level 2 electronic identification account of the passenger;
- Personal information of a child under 14 years of age contained in the Level 2 electronic identification account of the father, mother, legal guardian, or accompanying passenger on the same flight (passengers who have registered biometric data for aviation check-in procedures may use the automated security control gate and automated boarding gate);
- Passport or laissez-passer, Citizen Identity Card, or Identity Card;
- Birth certificate, civil status extract, extract of birth registration (birth registration information extract), confirmation of civil status information (applicable to children under 14 years of age); birth certification document (applicable to children under 02 months of age who have not yet been issued a birth certificate);
- Identification or certification issued by the People’s Public Security or the Vietnam People’s Army;
- National Assembly Delegate Card;
- Communist Party Membership Card;
- Press Card;
- Airport or aerodrome security control card with long-term validity;
- Identification card issued by Vietnamese airlines;
- Certificate of identity confirmation issued by the police authority (the certificate must include the following information: certifying authority; certifier; date of certification; full name, date of birth, gender, permanent residence address of the certified person; reason for certification. The certificate must have a photograph affixed, stamped across the photo, and shall be valid for 30 days from the date of certification);
- Certificate issued by a competent authority confirming that the passenger has just completed serving a sentence;
- Certification issued by a social organization for children under the care of such organization (valid for 06 months from the date of certification).
Customer Service Center
Call center: 1900 1599
Email:19001599@sunphuquocairways.com
Working Time:24/7
Headquarter:No. 69B Thuy Khue, Tay Ho Ward, Hanoi City
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