* For tickets purchased on the Sun PhuQuoc Airways Website/App

- To pay for ticket change fees and any fare difference, guests should:

+ Access the "Manage Booking" - "Change Flight" section on the airline's website.

- If unable to change the ticket by themselves, guests can contact the Customer Care Center at 19001599.

- To issue an electronic VAT invoice for the amount arising from the ticket change, passengers should visit the "Online Invoice Request" page, fill in the purchaser's name and tax code, click "Search"; then select the ticket(s) to issue an invoice for and click "Register".

* For tickets purchased through ticket offices or travel agents, guests should contact the place of purchase for assistance.

- For tickets purchased on the Sun PhuQuoc Airways website/app, guests can contact the Customer Care Center at 19001599.

- For tickets purchased through ticket offices or travel agents, guests should contact the point of purchase for assistance.

For involuntary flight changes:

* For tickets purchased on the Sun PhuQuoc Airways website/app, guests can contact the Customer Care Center at 19001599.

* For tickets purchased through ticket offices or travel agents, guests should contact the point of purchase for assistance.

Guests can find out about the ticket refund conditions & fees in the following ways:

- During the ticket purchase process, at the fare selection step.

- In the Fare Conditions section.

* For tickets purchased on the Sun PhuQuoc Airways website/app

If the ticket conditions allow and you wish to request a refund, please follow these steps:

- Contact the Customer Care Center at 19001599.

- After receiving your information, Sun PhuQuoc Airways will send a refund confirmation to the email address registered when purchasing the ticket and process the refund to the card-issuing bank of the passenger within 15 working days.

The time it takes for the refund to appear in your account depends on the regulations of the card-issuing bank.

* For tickets purchased at ticket offices or through travel agents, please contact the place of purchase for assistance.

* For tickets purchased on the Sun PhuQuoc Airways website/app

- To request a ticket refund from Sun PhuQuoc Airways, please contact the Customer Care Center at 19001599.

* For tickets purchased at ticket offices or through travel agents, please contact the place of purchase for assistance.

* For tickets purchased on the Sun PhuQuoc Airways website/app

- To request a ticket refund from Sun PhuQuoc Airways, please contact the Customer Care Center at 19001599.

* For tickets purchased at ticket offices or through travel agents, please contact the place of purchase for assistance.

* For tickets purchased on the Sun PhuQuoc Airways website/app

- To request a ticket refund from Sun PhuQuoc Airways, please contact the Customer Care Center at 19001599.

* For tickets purchased at ticket offices or through travel agents, please contact the place of purchase for assistance.

* For tickets purchased on the Sun PhuQuoc Airways website/app

- To request a ticket refund from Sun PhuQuoc Airways, please contact the Customer Care Center at 19001599.

* For tickets purchased at ticket offices or through travel agents, please contact the point of purchase for assistance.

* For tickets purchased on the Sun PhuQuoc Airways website/app

- To request a refund from Sun PhuQuoc Airways, please contact the Customer Care Center at 19001599.

* For tickets purchased at ticket offices or through travel agents, please contact the point of purchase for assistance.