Booking Information
E-invoice
According to the regulations of the Vietnamese Government, Value Added Tax (VAT) invoices can only be issued within 72 hours after the transaction. You may obtain a VAT invoice using one of the following methods:
- Method 1: Send a request for a VAT invoice to the email address: 19001599@sunphuquocairways.com. Once your request is received, the electronic VAT invoice will be sent directly to the email address registered for your booking on the website, using your Booking Reference.
- Method 2: Access the link here and fill in the required information. You can also access this link from the Booking Confirmation page (after completing payment for your ticket and/or additional services on the website/mobile app) or from the "My Bookings" section.
*For tickets purchased through agents, the agent is responsible for issuing the invoice upon your request.
The current Value Added Tax (VAT) rate is 8%. If a passenger is charged a 10% tax on tickets or other services, please contact the Customer Service Center to arrange for a tax refund adjustment.
Booking & Payment
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Other support?
Support Center in Vietnam
Working Hours:24/7
Call center:1900 1599
Support mailbox:19001599@sunphuquocairways.com
Company headquarters:No. 69B Thuy Khue, Tay Ho Ward, Hanoi City
Support Center
Do not hesitate to contact us if you have any questions that need to be resolved.
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