Refund ticket
You can find information about ticket refund conditions and fees through the following methods:
- During the ticket purchase process, at the fare selection step.
- At the Fare Rules section.
If your fare conditions allow a refund and you wish to proceed, please follow these steps:
- Contact our Customer Care Center at 19001599.
- After receiving your request, Sun PhuQuoc Airways will send a refund confirmation to the email address used for booking and process the refund to the passenger’s card-issuing bank within 15 business days.
The actual time for the refund to appear in your account depends on the regulations of your card-issuing bank.
*For tickets purchased at ticket offices or through agents, please contact the point of purchase for assistance.
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